Privacy Policy

1. Introduction

San Juan Airport Hotel ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or stay at our hotel.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Name, email address, phone number
• Billing and payment information
• Postal address
• Date of birth (for age verification)
• Government-issued ID (for check-in purposes)

Reservation Information

• Check-in and check-out dates
• Room preferences
• Special requests
• Loyalty program information

Technical Information

• IP address
• Browser type and version
• Device information
• Usage data and analytics

3. How We Use Your Information

We use the information we collect to:

• Process reservations and provide hotel services
• Communicate with you about your stay
• Send promotional offers and newsletters (with your consent)
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and ensure security

4. Information Sharing

We may share your information with:

• Service Providers: Third parties who assist with reservations, payment processing, and marketing
• Business Partners: Companies that provide services during your stay (e.g., tour operators)
• Legal Authorities: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Object to processing of your information
• Request data portability

7. Contact Us

If you have questions about this Privacy Policy, please contact us: