Skip to main content
Hotel Accessibility

Our Commitment

Accessibility Statement

San Juan Airport Hotel is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

WCAG 2.1 Level AA Compliance

Our website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.

Digital Accessibility Features

Keyboard Navigation

Full keyboard navigation support for users who cannot use a mouse

Screen Reader Support

Compatible with popular screen readers like JAWS, NVDA, and VoiceOver

Text Resizing

Adjustable font sizes from 50% to 200% without loss of functionality

High Contrast Mode

Enhanced color contrast options for users with visual impairments

Alternative Text

All images include descriptive alt text for screen readers

Clear Navigation

Consistent navigation structure and skip-to-content links

Physical Accessibility

Our hotel facilities are designed to be accessible to all guests:

  • Wheelchair-accessible entrances and common areas
  • Accessible guest rooms with roll-in showers
  • Elevator access to all floors
  • Accessible parking spaces
  • Service animals welcome

Feedback and Assistance

We welcome your feedback on the accessibility of San Juan Airport Hotel. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Email: accessibility@sanjuanairporthotel.com

Phone: (787) 791-4211

Address: Isla Verde Avenue, Carolina, Puerto Rico 00979

We aim to respond to accessibility feedback within 3 business days.